What happens in an e-consultation?

Sometimes you just don’t have time to get to the dentist, but you have something about your teeth that is beginning to worry you. Maybe it feels like a crown or a filling is coming loose. Or is that toothache a symptom of an infection? Or perhaps it feels like you’ve got a chip or a crack.

Dental E-Consultation

Wouldn’t it be great if there was a way to consult the dentist here at Smilecraft in Stevenage without having to take time off work? Well, there is with the e-consultation on our website.

The e-consultation is a quick way to find out if you need to come in for further investigation. All you have to do is fill in the form here, telling us your name and contact details. Then you upload a selfie of your mouth, making sure that the picture features a clear image of what’s wrong, and then fill in the box describing what the issue is.

Our principal dentist, Dr Bradley Abrahams can then take a look at the picture and your information and get back to you with a quick idea of what’s going on and whether you need treatment.

Who can use the e-consultation?

Any of our patients are welcome to use the e-consultation facility. We find it works really well for those who have a long way to travel to see us, as well as for those who are very busy.

It’s also a great way for nervous patients to make first contact with us. We will get back to you and let you know if you need to come in for treatment, and we can also talk to you about options to make sure that you are able to relax as much as possible when you do come in.

Want a smile upgrade?

E-consultations are also a great way to find out if you would benefit from cosmetic dental treatments. Just send us a selfie of your smile, tell us what you’re unhappy about it, and we’ll send back a few suggestions of ways to improve how your smile looks.

Don’t forget, an e-consultation does not replace the face-to-face consultation and you will have to have one before we move onto treatment.