What happens in an e-consultation?

Sometimes you just don’t have time to get to the dentist, but you have something about your teeth that is beginning to worry you. Maybe it feels like a crown or a filling is coming loose. Or is that toothache a symptom of an infection? Or perhaps it feels like you’ve got a chip or a crack.

Dental E-Consultation

Wouldn’t it be great if there was a way to consult the dentist here at Smilecraft in Stevenage without having to take time off work? Well, there is with the e-consultation on our website.

The e-consultation is a quick way to find out if you need to come in for further investigation. All you have to do is fill in the form here, telling us your name and contact details. Then you upload a selfie of your mouth, making sure that the picture features a clear image of what’s wrong, and then fill in the box describing what the issue is.

Our principal dentist, Dr Bradley Abrahams can then take a look at the picture and your information and get back to you with a quick idea of what’s going on and whether you need treatment.

Who can use the e-consultation?

Any of our patients are welcome to use the e-consultation facility. We find it works really well for those who have a long way to travel to see us, as well as for those who are very busy.

It’s also a great way for nervous patients to make first contact with us. We will get back to you and let you know if you need to come in for treatment, and we can also talk to you about options to make sure that you are able to relax as much as possible when you do come in.

Want a smile upgrade?

E-consultations are also a great way to find out if you would benefit from cosmetic dental treatments. Just send us a selfie of your smile, tell us what you’re unhappy about it, and we’ll send back a few suggestions of ways to improve how your smile looks.

Don’t forget, an e-consultation does not replace the face-to-face consultation and you will have to have one before we move onto treatment.

The Wand: it’s like magic

No one likes being made to feel pain, and most of us will do our best to avoid it. We sneak carefully around stinging nettles. We do strange little jigs around bees and wasps. We avoid going for check-ups at the dentist.

Wait! Rewind! That last one is not such a good idea. It’s also based on a premise that is fast becoming obsolete.

Whereas in your parents’ day, going to the dentist could entail pain from teeth being drilled, these days we have much more access to local anaesthesia and it’s a rare dentist who will insist on you having treatment without being numbed first.

We know what you are going to say next. You’re going to say that just having the local anaesthetic hurts. It hurts when the needle goes in and then it hurts when the liquid anaesthetic is injected into your gums and palette.

Well, that may be true at some dentists, but not here at Smilecraft in Stevenage because we have The Wand.

Never heard of The Wand? Then let us tell you all about it. By the time we’ve finished, you may not be actually clamouring for an anaesthetic, but if we need to give you one, you aren’t going to mind at all.

Why do stings hurt?

This is the question that dental researchers asked themselves when they were trying to work out ways to deliver injections without pain. Turns out, it’s not actually the needle entering the skin that causes pain, it’s when too much liquid goes into the cells too fast and they feel like they are going to burst.

What is The Wand?

The Wand is a computer-controlled way of delivering local anaesthetic. It looks more like a pen that a syringe. The computer injects small amounts of liquid at just the right pace so that the cells never feel like they are going to burst, and there is no pain.

You won’t feel a thing. You may even find yourself asking us if we have started with the injections yet.

So, don’t be scared any more. If you’d like to see The Wand, do ask next time you are in for a check-up. It’s a great gadget.

Merry Christmas! Smiles make great presents

In a world drowning in stuff, more and more people are choosing to give each other experiences and helpful treatments instead of another iPhone or tablet. If you are thinking about what you can get for your special people, why not think about doing something to enhance one of their most important natural communication tools, their smile?

Merry Christmas in StevenageSmiles say more

A smile is what people particularly notice when they meet you. If it’s for the first time, a great smile can colour their whole relationship with you. So, if it’s a working relationship, or some other kind of important interaction, being able to smile a great smile can be crucial. Even if it’s just another day-to-day interaction with people you already know, whether or not it starts with a great smile can set the tone for the day. Being able to see each other’s smiles is why people love using video calls.

Ways to upgrade a smile

Modern dentistry has all sorts of ways to enhance teeth and smiles, and there is bound to be one that is just right for your special person.


Lots of people have one or 2 teeth that let down the rest of their smile. Maybe it’s a discolouration, or a crack, a chip or a slight twist or lean. Veneers are tiny porcelain sheaths that we cement onto the front of the offending tooth to cover over any imperfections. It only takes 2 sessions to fit veneers and they can last for at least 10 years if they are well taken care of. If you know your sweetie agonises over one or 2 teeth, why not offer them veneers this year. They are far more beneficial than nail extensions.

Teeth whitening

One way to transform a smile is to have the teeth whitened. Whitening removes surface stains left by coloured food and drinks such as tea, coffee and berries. A whiter smile can boost confidence in just one hour in the dentist’s chair at Smilecraft in Stevenage. Or you can buy your favourite person a bespoke DIY kit that they can use again and again at home.

Looking after your teeth over Christmas

We need to look after our teeth all year and especially over Christmas. After all, who wants to be stuck in the dentist’s practice over Christmas? Keeping our teeth happy and healthy is the best way to avoid any unwanted surprises this Christmas.

Visiting your dentist regularly and keeping on top of your oral hygiene is the way to keep a high standard of oral hygiene.

Merry ChristmasHere at Smilecraft, we also offer a wide range of treatments to keep your teeth looking beautiful, as well as feeling great. The demand for treatments like teeth whitening and cosmetic braces has grown in recent years and so has the number of options available to patients.

Keeping your teeth clean

The most important part of your oral hygiene routine is brushing. Your dentist usually advises to brush at least twice a day. This number can be higher, depending on your habits, dental history and if you wear braces or not.

Although brushing is the most important part of your oral hygiene routine, flossing at least once a day is also important. Many dentists will also recommend using an anti-bacterial mouthwash to keep the nasty bacteria away from your teeth.

Many people also forget to brush and clean their tongue. This is an important part of maintaining a high standard of oral hygiene.

Why is visiting the dentist so important?

Having a friendly dentist that you can visit regularly is important because a dentist can evaluate your overall oral health and spot any problems before they turn into an issue.

During a regular check-up at Smilecraft, your dentist will check for any signs of tooth decay that may need treatment. This treatment could come in the form of a filling or maybe root canal therapy for more serious cases.

At Smilecraft we can treat most dental issues and make your teeth live their full potential. If it’s getting that extra shine or straightening your teeth to perfection you want, we have the treatment for you.

If you have any questions about any treatments, come in for a visit at Smilecraft, and from all of the team here in Stevenage: Merry Christmas.