What is an e-consultation?

Let our technology work for your smile

e-consultation-in-stevenage

In light of the recent changes within all of our lives that Covid 19 has had, we feel, here at Smilecraft, that it’s time to make the most of the cutting-edge technologies which are at each of our fingertips. We’ve taken it upon ourselves to combine our dental expertise with new emerging technologies to allow for patients to have their teeth professionally assessed and their concerns voiced within a digitalised environment which does not require them to visit our practice. If you are asking what is an e-consultation from us here at Smilecraft, then have no fear. Our expert technicians and practitioners have worked tirelessly to create a seamless experience which is easily accessible to all those who need it.

How can technology help?

The question of “What is an e-consultation?” is something which, understandably, many people across the country have been increasingly asking. In response to the recent Covid 19 restrictions, we understand that many people across the country are more hesitant to have face-to-face contact. This being said, we do still recognise the importance of maintaining a good level of oral and dental health. As a means of ensuring that our patients get the best possible care from us here at Smilecraft, we developed the SmileMate Virtual Consultation System. If you are already aware of the specific issues or concerns that you have with your teeth, then SmileMate allows patients to explain them to a dental expert in their own words. This information is filled out within a section dedicated to the patient’s dental expectations. In order to best correctly assess the health of our patients’ teeth, and the extent of treatment they may need, we also ask them to send in a picture of their teeth so we can make a more established observation and best decide on a treatment plan.

What can new patients expect at an e-consultation?

If you are a new patient to our practice here at Smilecraft, then you can have every confidence. We have engineered our digital constellation software to be easily accessible to all – including any older patients who may require treatment. The first, and most crucial stage in the e-consultation process is the information which patients put in the ‘your expectations’ section. After the patient has detailed their dental needs, concerns and wants within the section and sent in the relevant pictures if they are required, then our expertly trained dental diagnostic and specialist practitioners can then process this information. They can then contact you again with a uniquely made, patient tailored treatment plan which has been crafted in such a way that it best meets the needs and desires which you, the patient, have clearly laid out. Some of the most commonly detailed problems which can be treated through an e-consultation include chipped or broken fillings, dental swellings and many forms and degrees of dental trauma. Patients also reach out to us through e-consultations to seek out information on orthodontic treatments which we offer here at Smilecraft, as well as cosmetic dentistry options which cover a wide range of different treatment options. Anyone who is looking to have their oral wellbeing seen by a professional team of dedicated specialists – without having to leave the comfort and safety of their own homes – ought to begin their e-consultation with us here at Smilecraft at the next convenient time to them.